• Current Vacancy - Receptionist / Admin Assistant | SwanCare Ningana

    Job Locations AU-WA-Bentley
  • About the role

    "Here, I definitely feel like I have a sense of purpose. I can see the contribution I make everyday."

    Matthew Upston, Business Analyst


    SwanCare is humbled to be the 2019 national winner of the ACSA Award for Innovation in Service and Design AND the 2019 HRD Employer of Choice silver winner!

    • Here, your work will really count - We're all truly connected and dedicated to the care of our residents
    • Join a connected and collaborative team where you will feel you belong. Be supported, valued and recognised for your efforts
    • Get a better deal - We offer a range of industry leading benefits, including salary packaging, leave and varied rosters, and an award winning recognition and rewards program


    We are excited to announce that we are getting close to opening the doors of our new state-of-the-art facility, SwanCare Ningana, at the end of March!


    We are seeking an experienced, vibrant and customer service focused Receptionist / Admin Assistant to be the welcoming face of the facility and play a key role in supporting the Manager Care Services on a full-time basis. If this position this sparks your interest and you'd like to learn more about this integral role, please view our Job Description here.



    Why work for us?

    As a leading not for profit aged care provider since 1961, we're proud of our excellent reputation among our residents, their families and our staff. When you work for us, you improve lives for a living. You'll see the difference you make every day in the smiles of our residents and our people, and in our collective success. We will recognise you for your dedication and achievements, and support you with regular training and development so you can be the best you can be. Oh, and by the way, our people say we're the warmest, most welcoming workplace you'll ever find.

    Finally, with a range of industry-leading benefits on offer, you'll find there are real advantages to working with us. Find out more about the SwanCare difference.


    Who are we looking for?

    To thrive in this role, you'll be warm, welcoming and genuinely passionate about providing an extraordinary customer experience. Your radiant personality will leave a positive impression on all who walk through SwanCare Ningana's doors.


    You'll also have: 

    • Minimum 3 years' experience in a reception/administration position.
    • Experience in a front facing reception/admin role within a fast paced, dynamic environment (preferably in aged care).
    • A strong focus on customer service with an exceptional track record of customer satisfaction.
    • Excellent communication skills both verbal and written.
    • Ability to multi-task and achieve set outcomes in a timely manner.
    • Experience in undertaking a full range of administrative duties.
    • Knowledge of rostering practices and systems (desired).
    • Ability to problem solve efficiently and effectively.
    • Highly developed computer literacy skills with the ability to competently use Microsoft suite of products.
    • Ability to work autonomously as well as part of a team.
    • Knowledge of Aged Care Quality Standards and accreditation standards (desired).
    • Demonstrated knowledge of Occupational Safety and Health safe practices and regulations.
    • Unlimited working rights within Australia.
    • National Police Clearance less than 6 months old.

    Our residents come first so you'll also be enthusiastic about developing yourself and adapting your approach to deliver the best outcomes for our residents.


    How to apply

    1. Please answer all of the application questions
    2. Upload your Resume, Police Clearance, Certificates/Qualifications and any other relevant documents
    3. Submit your application

    Please note that pre-employment checks may include but may not be limited to: reference checks, criminal record check (police clearance), medical assessment at your own cost, evidence of your right to work within Australia, evidence of qualifications and literacy assessment. 


    Will you hear back from us?

    Applications for this position will close by Monday 24 February, 16:00 (AWST). Please note that we reserve the right to conduct shortlisting prior to the close date.


    Once the decision has been made, the successful applicant will be offered the position by a member of the People and Culture team. All applicants will be notified of the outcome of their application via email. 



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